Shipping policy
Shipping Policy
Where We Ship We ship to all European Union countries, the United Kingdom, and the United States.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Times Once your order has been dispatched, please allow the following estimated delivery times:
- European Union: 7–15 business days
- United Kingdom: 7–15 business days
- United States: 7–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at [your contact email] and we will investigate with the carrier on your behalf.